ABS India || Alcatel OmniDesktop 4961 TAPI Middleware

Overview:

Alcatel OmniDesktop 4961 Telephony Application Programming Interface (TAPI) Middleware is a complete plug-and-play, first-party toolkit that links the computer environment to the Alcatel OmniPCX 4400 system.

The toolkit fully complies with Microsoft's TAPI programming interface, enabling users to take advantage of the wide range of publicly available computer telephony integration (CTI) applications.

Key Features:
» Compatible with TAPI 1.3, 1.4, 2.0, and 2.1-compliant applications. » Compatible with market applications. » Available software development kit (SDK) for building front-end applications. » Adds dialing and telephone service capabilities to Windows applications. » Calling line identification presentation displays caller numbers and instantly provides relevant data on-screen.

Key Benefits:
» Easy-to-install CTI. » Cost-effective and simple. » Easy to implement in an existing IT environment.